Customer Success

AI solutions for customer success

We offer fully customizable solutions for customer success, customer service and customer support, ready-to-install on the database and fully configurable with near-zero development work to the proprietary internal knowledge bases. We provide AI chatbots and assistants that are tailored with enterprise and product-specific knowledge. Our offerings include extracting critical information from customer interactions, AI-driven search across customer lifecycle records, automated ticket analysis, and managing customer feedback.

AI Chatbots and Assistants

Deploy intelligent AI chatbots and assistants aware of enterprise and product-specific information, characteristics, and requirements to enhance customer interaction and support.

Automated Ticket Analysis

Extracts critical information from support tickets to categorize, prioritize and provide quick and accurate resolutions.

Proactive Customer Support

Extracts patterns from past interactions to predict and address potential customer issues before they arise.

Customer Interaction Records Management

Extracts and organizes data from customer support tickets, emails, and chat logs to maintain up-to-date records.

Customer Satisfaction Analysis

Extracts data from customer satisfaction surveys and feedback forms; generates summary reports and analyzes sentiment.

Customer Feedback Analysis

Analyzes survey data and feedback; categorizes insights to identify common concerns and trends.

AI app templates ready-to-install on your database

Our highly configurable AI app templates enable enterprises to implement custom AI solutions with near zero development work. If you are looking into use-cases we have not covered yet, reach out here!

Document Key-Value Extraction + RAG

Accurately retrieve mission-critical information from your documents and store them in your database for downstream business operations like accounting, analytics, and decision-making.

In-Database RAG multi-modal

Configure custom RAG applications, such as AI chatbots, directly on your database.

Visual object detection

Identification and tracking of multiple objects in images or videos, enabling analytics and surveillance applications in retail, manufracturing, healthcare and more.

Vector Embedding Generation

Integrate vector embedding models and APIs with your existing databases to generate embeddings for your data and perform vector search without moving your data.

Custom Workflows

Schedule a meeting If you are interested in a custom AI application or workflow that we haven’t covered yet.

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Start implementing AI
with your data today
Start implementing AI
with your data today

Reach out to us to learn more about Superduper, our enterprise solutions and how they help you to solve your AI challenges.